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Having spent the last 4 years living in a house without central air in
the San Fernando Valley, I am so pleased to finally be able to compose
this letter in the coolness of my home office.
As a new homeowner, one of out first priorities was to install a central
air conditioning system. I met with and received proposals from 6 firms
in the area. Aside from your quote being the lowest, my gut instinct told
me that we would be in good hands.
My gut was right on the money. Your crew was just as professional, courteous
and responsive as you, and the job was completed without a glitch. I will
happily refer AZ to any friends or family that may be in need of your
services.
Douglas P.
We just wanted to tell you how pleased we are with your company and its
service. We aren't in the habit of writing to contractors to compliment
them on doing their job, but we thought AZ did an exceptional job!
As you may remember, we interviewed 3 other HVAC contractors before we
were told about your company. Since this was a big job, we thought we'd
get one final bid. Once you came and spent an hour really looking at the
job and discussing it with us we felt assured that your company, while
not the cheapest estimate, offered the most for our dollars.
We were not disappointed. Your workers were professional, organized, neat
and clean, and the job was completed in only two days! It was a large
job to relocate an entire 5-ton unit to our attic, add in a new condenser
and re-duct the entire house, but your people handled it with ease!
We have continued to call for adjustments and installation of the kitchen
vents as our remodeling progressed. Your workers seem to appear magically
at our door at the appointed hour the next day, never making us wait,
with covered shoes and an immaculate appearance. They work quickly and
quietly to get the job completed and even greet our pet by name.
We are so surprised to find a company in today's lackadaisical times that
cares as much about customer service as it does about servicing our HVAC
needs.
Thank you for having such a stellar company. We will be pleased to recommend
it to our friends and family.
Dan and Ellen R.
Our air conditioning unit really became a pain to both of us. I wish to
thank you for immediately taking responsibility that the air conditioning
unit was placed too close to the wall of the house when it was re-installed.
Please do not hesitate to continue referring to me as a reference for
potential customers. It is my pleasure to recommend such a highly ethical,
responsive company to others. And Zacky, your men are all so nice and
polite. Geva and Freddie did a very professional job relocating the unit
further from the wall.
Fran L.
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